I may have mentioned this in a previous post, but having the option to save templated messages would be huge. We send out the same formatted messages to 10+clients every single day and it is a lot of copy and pasting or typing out. We have about 5 different types of messages that we send out, and they could all be templates with just some minor adjustments for each client.
This would be a huge time saver for us.
Hi @Garrett_Leonard ! Thank you for sharing this suggestion! I completely understand how having templated messages would save your team a lot of time, especially when you’re sending similar formatted responses to multiple clients each day.
I’ve passed this along to our product team as a feature request so they can consider it for future improvements. We really appreciate you taking the time to share your feedback.
Please feel free to reach out if you have any other suggestions or questions. Always happy to help! 
