I know this seems like a small request, but it would be very nice if clicking the “messages” tab did not open up the first message. When receiving a lot of client responses, this can make it easier to miss messages since one may be opened and not responded to even though it will be marked as read.
Hi @Garrett_Leonard Thank you for reaching out and for sharing your feedback. I’ve passed this request along to our product team as a feature request.
I also wanted to let you know that you can mark a message as unread. To do this, right-click (or two-finger click) on the conversation in the message list and select Mark as unread. This can help ensure messages aren’t overlooked.
Please feel free to reach out if you have any other feedback or requests. We’re always here to help and listen! 
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