An integration with Front.com would be very helpful to help better manage client communications.
We communicate across a few different channels with clients and while ideally everyone would communicate through Assembly, it is not feasible. Beyond that there is just limited ability to tag messages with team members, favorite/save messages, set reminders, etc which are pretty important to managing our client communications.
An integration with Front would really help as your team continues to add and improve the messaging features on Assembly.
Hi @Garrett_Leonard Thank you for sharing this thoughtful feedback! We really appreciate you taking the time to explain your workflow and the challenges you’re experiencing with managing client communications across multiple channels.
I’ve shared your request for a Front.com integration, along with your feedback around tagging, saving messages, and reminders, with our product team as feature feedback for our messaging experience. Insights like this are very helpful as we continue improving and expanding messaging within Assembly.
While I don’t have a timeline to share at the moment, your feedback has been documented and passed along for consideration.
Please don’t hesitate to reach out if there’s anything else you’d like to share or if you have any questions. Always happy to help! 