Can you apply a discount or discount code to an invoice or product to a client?

General
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Can you apply a discount or discount code to an invoice or product to a client?

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Hi @Bob_Drozdowski Thanks for reaching out! At the moment, we don’t have a discount feature in our Billing app. That said, I understand the need for this and have shared your request with our product team as a feature request.

In the meantime, you can apply a discount by adding a negative line item to a one-time invoice.

Please let me know if you have any other questions! Always happy to help! :grinning_face:

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Hey Veronica, I tried to apply a discount by adding a negative line item and it says “Price cannot be negative”, is there another work-around?

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Hi @Jessie_Barber ,

Thank you for reaching out!

Apologies for the confusion! Negative line items are only supported on one-off invoices, which is why you’re seeing that error.

For subscriptions or product line items, the best workaround is to manually set the price to reflect the discounted amount. For example, if your service is $500/month with a 10% discount, simply set the price to $450.

That said, I can definitely see how this would be useful for subscriptions as well! I’ll be sure to pass this along to our product team as a feature request.

If you have any other questions, please let me know. We’re always here to help! :grinning_face: