End User Sign in Issue

Technical Support
1

Hi Team,
Sign In Issue:

  • I Set up and activated an Account under a test email for UX Purposes
  • When I go to Sign in with that Test Email via “Continue with Google”
  • It states “No user found for the signed in email: christian.teneyck83@gmail.com”

I cannot have this issue and this needs to be addressed as I Campaign Ads to drive leads to Sales Pipeline that requires the easiest Form of Sign up and access.

2

Hi @Christian_TenEyck_EA! Thank you for reaching out. I’m sorry to hear you’re having trouble logging in as your test user. We received your email about the issue and have just responded. We’re looking into this and will work to get it resolved as quickly as possible! :grinning_face:

3

Hi! I’m having the same issue with my clients. What was the resolve for this?

4

Hi @fairyglowmother Thanks for reaching out! I am sorry to hear you are having the same issue. Can you please email support@copilot.app with the emails of a few clients who are unable to log into their portal? I will make sure to keep an eye out for your email so that we can resolve this for you as soon as we can. Thanks! :grinning_face: