My payment links stopped working last year. Unfortunately I wasn’t able to get it resolved with Assembly so I stopped using the portal to send bills. My stripe account is up to date and was hoping after time it would start working again perhaps with an update however after trying again today the link can be created but the “button” to pay is not active no matter what browser I use. Anyone else have this issue? It’s the same for any invoice I create.
Hey @Seth_Mourra thanks for reaching out! I see that you also started a thread with our Support team as well. We are responding now so that we can help look into this for you! Definitely want to get to the bottom of it so you can start billing your clients within the portal.
Appreciate you flagging so we can help you investigate further and get you unblocked
Keep an eye out from our team shortly!
thank you, I replied. I hope we can this resolved quickly
I haven’t received an update. Is there a help desk phone number or chat function I can use to expedite this?
Hi @Seth_Mourra Thanks for following up, and I’m sorry for the delayed response.
It looks like this issue was resolved on March 24th, and we also sent an update that day. If you’re still experiencing any issues or need further assistance, please let us know.
We’re always here to help, and we apologize again for the inconvenience. ![]()